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Proctored Testing

Proctored Testing Policy

All online courses taught by ºÚÁÏÍø are required to have at least two proctored exams. A proctored exam is scheduled with a “proctor” in a secure testing environment. The proctor will receive a password that will allow the student to test for their scheduled course. Please see your course schedule for when to schedule these tests. It is highly recommended that you schedule all of your appointments at the start of each semester.

Testing Location Other Than Mississippi Community Colleges

Students who will not be testing at any of the community colleges in the state of Mississippi will need to contact the Distance Learning office to set up a testing site. The student will need to do this at the start of every term; the approval process takes about a week. Please do not wait until a few days before the exam ends to do this. It is the student’s responsibility to locate a testing site. Libraries will not be approved.

Once the student has located a testing site, they will need to send the following information to: RYproctor@hindscc.edu.

  1. Name of testing site.
  2. Name, email address, phone, and fax number of the proctor.
  3. The student must also provide their name, ID number, phone number, and course/test information in the email.

Students enrolled in any MSVCC online course can test at any Mississippi community college proctored testing center in the state for free and without approval. Students enrolled in Hinds courses do NOT have to test at Hinds. However, all six Hinds campuses have a proctored testing center for your convenience.

Students who take their proctored exams at an approved site other than one of the fifteen community colleges in the state of Mississippi or a virtual proctored test may be charged a fee. Students are responsible for paying all fees for testing at that location or virtually.

Scheduling Considerations

Virtual Proctoring is an appointment-based virtual proctoring system which means it does require an appointment at least 72 hours in advance. It is the student’s responsibility to pay all fees for using the Live virtual option at the time the appointment is scheduled or accessed.

Late scheduling fees for VIRTUAL SmarterProctoring appointments will be implemented on January 1, 2025. The fees automatically apply for students to virtual scheduled and rescheduled appointments made within specific timeframes. Please review the details below :

Premium Scheduling Fees
Virtual Proctor Appointments scheduled within 72 hours of the desired exam time: $5
Virtual Proctor Appointments scheduled within 24 hours of the desired exam time: $8

Fee Waivers in Special Circumstances
SmarterProctoring support team may waive these fees in isolated cases, including rescheduling assistance when a student is dealing with ongoing support issues. While this waiver is discretionary, we aim to accommodate students experiencing technical challenges or other valid concerns. ºÚÁÏÍø is not responsible for any fee waivers.

IMPORTANT NOTICE OF NEW FEES for late VIRTUAL scheduled proctor appointments:

VIRTUAL Appointments scheduled/rescheduled through SmarterProctoring or rescheduled within a specific time frame will incur fees. Students are responsible to pay the fees at time of scheduling unless otherwise stated.

Within 72 hrs – $5
Within 24 hrs – $8

Proctored Lab Locations

Contact

eLearning Department
601-857-3257
Support
Logging into My.Hinds/Canvas
601-857-3344
Course-related material

Contact your instructor if you need help with an assignment, quiz, etc. Just use your Canvas Inbox to send them a message.

Canvas is misbehaving

You can report a problem or chat online with Canvas Support through Help & Resources located in the global navigation menu in Canvas.

1-855-308-2755 (student support)
Not sure who to talk to?
eLearning@hindscc.edu
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